Return & Refunds

At Ulysses Wall, we strive to provide high-quality products and ensure customer satisfaction. If you receive a defective or damaged item, please review our return and refund policy below.

1. Eligibility for Returns

• Returns are accepted only for items that are defective or damaged upon delivery.
• Customers must report any issues within 48 hours of receiving the product.
• The item must be unused, in its original packaging, and in the same condition as received.

2. Return Process

• To initiate a return, contact us with your order details and clear images of the damaged or defective item.
• Once approved, further instructions will be provided for the return.
• The item must be returned in its original condition; otherwise, the return may not be accepted.

3. Refund Policy

• Refunds are only applicable if a replacement is not available.
• Refunds will be processed after verifying the returned item.
• The refund method will be communicated once the return is approved.

4. Contact Us

If you have any questions regarding returns or refunds, feel free to reach out to us at [email protected].